Privacy policy

A plain account of what happens to anything you send through this website.

What arrives here

Only what you choose to put in a call, an email or the form. In practice that is a name, a way of reaching you back, the address of the property and a few sentences about what the pavement is doing. Nothing else is asked for and nothing else is needed.

Ordinary web server logs may record which pages were requested and the general region a request came from. That is read to work out which pages are earning their place and for no other reason.

What it is used for

Getting back to you, and arranging for someone to come and look at the property. There is no second purpose.

Who else sees it

This site introduces Richmond-area property owners to an asphalt contractor working the metro. When you ask for that introduction, your enquiry is passed to that contractor so they can answer you directly. It is not sold, and it does not go to anyone with no part in your enquiry.

Text messages (SMS)

Shockoe Asphalt is a NexTier Digital LLC brand. If you tick the consent box on the form, you agree to receive text messages from Shockoe Asphalt about your service request, appointment updates and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies and tracking

This site does not run advertising or analytics trackers of its own. The quote form is provided by our customer-management software, which may set essential cookies so the form can load and submit correctly. Our hosting provider keeps standard server logs (such as IP address, browser type and pages requested) for security and to keep the site running. You can block or delete cookies in your browser settings; the form may not work without them.

How your information is protected

Information you submit is sent over an encrypted (HTTPS) connection and stored with service providers that use industry-standard security, including encryption and access controls. Only the people who need it to answer your request can see it. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information and will notify you if we learn of a breach that affects it.

How long it is kept

For as long as your enquiry is live and any work that follows from it, and not meaningfully longer.

What you can ask for

To be told what is held about you, to have it corrected, or to have it removed. Write to admin@shockoeasphalt.com and it will be dealt with.

Questions

Anything at all about this policy: admin@shockoeasphalt.com.